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Hofmann and Ruck
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The 2018 CustomerGauge NPS¨ and CX Benchmarks Report CustomerGauge:Paperback Hofmann and RuckThe CustomerGauge 2018 NPS & CX Benchmarks Report has changed the face of Net Promoter forever. The quintessential benchmarks report is now outfitted with CustomerGauge's Monetize Net Promoter methodology and provides companies of all sizes with the best practices to achieve long term, profitable growth from their customer base.
