Dealing with Difficult People: How to Deal with Nasty Customers, Demanding Bosses and Annoying Co-Workers cross embossed leather notebook in a land of trading

in a land of trading ships

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A deep meditation on the roots of international harmony and global disorder

Dealing with Difficult People: How to Deal with Nasty Customers, Demanding Bosses and Annoying Co-Workers cross embossed leather notebook in a land of tradingA practical, easy to read guide for handling the challenging personalities we all run into at work. Roberta Cava explains common difficult behaviour types and offers simple, effective strategies for staying calm, setting boundaries, and communicating clearly. Perfect for workplaces, customer service roles, or anyone who wants smoother interactions in daily life. Condition: Very Good