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CONFLICT OF INTEREST The author of this work declares that she has no conflicts of interest
PMID 26310692
What patients praise: Straightforward onboarding, competitive pricing, and a polished platform experience The broad medication menu, including oral non-injectable options for needle-averse patients App access with habit trackers and lifestyle tools included at no extra cost Common complaints: The 3.4/5 Trustpilot rating reflects operational issues with customer service and fulfillment that can make the experience frustrating at scale The prepaid plan structure means patients are locked into an upfront payment before confirming the medication works for them Limited provider access and infrequent follow-ups compared to more clinically supervised platforms Compounding Pharmacies Used Specific compounding pharmacy partners are not publicly disclosed on the Hers website
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